Over the last 40 years I have had the pleasure to participate in and lead countless change initiatives across small, medium and large enterprises. Most have failed to meet their objectives. In some cases, the expected outcomes were not even clearly articulated. One thing they all had in common though was that they absorbed medium to large amount of time, energy and cost. Employees, customers and partners are often left bemused at best. On the positive side, there are many lessons one can learn these experiences so as to make the next effort more successful.
The attached article highlights the hard factors that are prerequisites to success https://bit.ly/330VOGz
One clear rule therefore should be to put people in charge of such initiatives who have both knowledge and first-hand experience of what it takes to make change effective before the rallying cry is "change the management!".
Many people are wondering how the workplace will change post Covid-19. Leaders need to tread carefully with their change management messaging as a 'one size fits all' approach rarely tackles most of the employees concerns. Now is a good time to view well-managed change as an opportunity for leadership as a vehicle for enhanced productivity, enhanced employee attraction and retention.
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